I NE​ED HELP! WHAT DOES THAT MEAN?

MEDICARE CAN BE CONFUSING

I HAVE BEEN HELPING FOLKS JUST LIKE YOU 
UNDERSTAND MEDICARE FOR
 OVER TEN YEARS…

Now, we have tools to make it even easier!

It simply means you have done your research and maybe consulted with others and still have questions or you are ready to finalize your selection and get started. What every the reason I am here to help you with fast, professional and friendly service. I have been servicing and helping to take the confusion out insurance for folks just like you for over a decade! Now it maybe time for me to help you at Woody’s Way Insurance find your way to the best value and peace of mind!

 Elmer “Randy” Woody

Why I may need permission to contact you? 

The government in an effort to protect seniors have imposed several limitations or barriers to contacting potential Medicare clients. There are certain situations I need permission to discuss your Medicare needs and options. One is the permission to contact form which is available on this page. Simply stated, documentation to verify the individual wants or needs more information. The Permission to Contact Form just allows contact.

Then there is the Scope of Appointment that doesn’t necessarily give you permission to contact. It gives you permission to talk about certain products after you’ve made contact. This may sound as if this only adds to the confusion to the process. But, be assured as an insurance professional we follow all Medicare rules and regulations. Each year we are required to meet several certifications and do continuing education to stay proficient and competent as insurance professionals.  

Remember, we are here to guide you through the process and you can count on us to guide you from beginning to end. According to Medicare rules, we need your permission to contact you to discuss your Medicare plan options. By accepting this form, you are agreeing to a sales telephone call or an email from a licensed sales agent to discuss the specific types of products above. The person who will be discussing plan options with you is with or contracted by a Medicare health plan or prescription drug plan that is not the Federal Government, and they may be compensated based on your enrollment in a plan. Signing this does NOT affect your current enrollment, nor will it enroll you in a Medicare Advantage Plan, Prescription Drug Plan, or other Medicare plan.

Bottom line, we do things right and you can feel comfortable with the process and we will find the plan that best fits your needs. These rules apply to Medicare Advantage Plans and Prescription Drug Plans.

General guidelines which are deemed to be current and for educational purposes only are subject to change. Contact this agent to verify current application. 

When calling a consumer about Medicare Advantage or Part D Prescription Drug plans.  This reference tool provides you with common situations when an
agent may or must not contact a consumer telephonically. If you still have questions, contact me or send an email to [email protected]

Prior to calling a consumer, you must obtain Permission to Contact. PTC may be obtained by receiving a completed Business Reply Card (BRC) or lead card. PTC is always limited to the method of contact and product scope defined in the BRC or lead card. Unsolicited direct contact with a consumer is prohibited.

Agent prohibited activities Prohibited activities include, but are not limited to, the following:

>Bait-and-switch strategies

>making unsolicited calls about other business as a means of generating leads for Medicare plans.

>Calls to former clients who have disenrolled or to current members who are in the process of voluntarily disenrolling to market plans or products.

>Clients who are voluntarily disenrolling from a plan should not be contacted for sales purposes or be asked to consent in any format to further sales contacts.

>Calls to consumers who attended a marketing/sales event, unless PTC to do so was obtained.

>Calls to consumers to confirm receipt of mailed information unless PTC to do so was obtained.

>When conducting an educational event, agents may not schedule individual/personal marketing appointments or obtain PTC.

>Approaching a consumer in a common area such as a parking lot, hallway, lobby, or sidewalk.

>Depositing marketing material (e.g. flyer, door hanger, leaflet etc.) outside a residence, under a door to a residence, on a vehicle, or similar.

>Telephoning a consumer whose contact information was gained from a referral or purchased lead list. Calls based on referrals. If a consumer/client would like to refer a friend or relative to an agent, the agent may provide contact information, such as a business card, to the consumer/member so they may give it to the friend or family member. In all cases, a referred consumer needs to contact the agent directly. If the agent has been offered a mailing address, they may provide information via direct mail as it is not a form of unsolicited contact.

>Follow up contact via telephone with a consumer who attended a marketing/sales or educational activity/event or to whom a marketing item was mailed, even if the consumer requested the item.

>Contacting, for the purpose of marketing a product or plan, any former client who disenrolled or current client in the process of voluntarily disenrolling.

Agents may conduct the following activities:

> Contact clients they personally enrolled to promote other Medicare plan types, (e.g., contact their Prescription Drug Plan (PDP) clients to market a Medicare Advantage Prescription Drug (MA-PD) plan and discuss plan benefits.

>Contact their clients to market educational events.

>Call consumers who have expressly given PTC, for example, by filling out a BRC. This permission applies only to the entity from which the individual requested contact, for the duration of that transaction, for the scope of product, (e.g., MA-PD plan or PDP), previously discussed, or indicated in the reply card. Return phone calls or messages, as these are not unsolicited  

>Contacting a consumer who submitted a business reply card (BRC). Telephonic contact is prohibited if the consumer did not provide a telephone number or the telephone number provided is invalid.

>Contacting a consumer who submitted an online contact form.

> Following up with a consumer who requested a sales kit either in-person at a marketing/sales event, online, telephonically, or by BRC (Note: permission must be obtained at the time the kit was requested).